Privacy Policy / Terms of Use / FAQ - IMPORTANT INFORMATION

IMPORTANT INFORMATION
- Color Variances, Artwork & More. Upfront, straight forward, clear. - Hicorp Industries, Inc. ; us / we. - Client: you, the buyer

NOTE: "FREE Shipping" applies only to the continental 48 United States and selected items to Canada, North America utilizing 'ground' and/or 'economy' shipping. International Delivery, Alaska & Hawaii available. Please Contact Us for additional shipping costs. We cannot guarantee delivery schedules.

COLOR VARIANCES / Other Printing:
If you had your current Business Card or literature printed elsewhere or with us, we shall not guarantee the same color match. Many factors; LPI, type of printing press, etc., will vary from factory to factory and time to time. Also, paper shade can/will vary in brightness. This will affect the appearance of your card. This includes our own reprinting of your same reprint/print orders.

ARTWORK & LAYOUT:
Even though electronic artwork is exact, the printing process is still 'mechanical' This means that your design/copy may move (bounce) up to 1/16" of an inch. We suggest that type/copy be at least 1/8" from the edge. This is noticed when cutting to final size. This also applies to (even) borders, photos and designs near an edge. Also see 'TYPOS' below.

"RGB" means "Red, Green, Blue" are the colors your monitor and television use. Printing uses "CMYK" (Cyan, Magenta, Yellow and Black) in composition. We suggest that you START your composition/design as CMYK to attain the truest colors. 'Some' colors can/will change significantly when transpose from RGB to CMYK, especially when you try to create 'neon' color.

PROOFS are provided for your review and approval. What you see on your computer screen is NOT equal to our screen or any other screen. Appearance of color and sharpness will vary. We do not alter client supplied electronic files. As a customer of our site, it is important for you to remember that you are ordering a customized product. This means that the images and type you place on your product will be printed exactly as you specify them. Therefore, it is important that you double check these elements for accuracy before submitting an order.

BLEED is the excess paper to cut away when you have an image, copy or color that goes to the edge of the printed product. Obviously, we cannot cut exact at the edge and the excess bleed is need to cut away excess image. Usually a .127" excess on all sides.

HI-RESOLUTION is when images/pics are at 300 dpi for sharpness in printing. Website images are 72 dpi and will 'pixilate' (look ragged and blurry) and are not used. We offer FREE Review / Evaluation of your images and layout for proper printing. Use/work from the largest size available and downsize to fit properly. If you enlarge and image/pic, it MAY pixilate (be fuzzy).

TYPOS (Typographical) ERRORS / ACCURACY:
Although great effort is made to assure a correct product, errors may/will occur. There are times when we may notice and error on a client supplied file and we will notify the client beforehand. No guarantee is assured. Additionally, when we create an electronic artwork file, either for a fee or complimentary, the proofs, errors and revisions are the sole responsibility of the client. This means that although an error may be overlooked and the item(s) are printed, Hicorp Industries, Inc. SHALL NOT ASSUME RESPONSIBILITY, NOR COSTS FOR CORRECTION AND/OR REPRINTING or Shipping for which the client has approved with the inaccuracy. We shall not print any item without approval, in writing (usually by Email), from the client.

QUALITY Standard is what is considered "commercially acceptable" This means that our print quality shall remain even, consistent and clean which is readable (legible) in accordance with your approval for order. It does not take away the purpose of the printed message. We use state-of-the-art modern printing equipment.

DELIVERY / SHIPPING schedules cannot be guaranteed. weather, traffic, accidents and unforeseen circumstances may delay your expected delivery date. We will NOT be responsible, nor refund, on any order for such reason. If you have a 'trade show' or event deadline, we suggest Overnight or Second Day Delivery services, at an additional cost, to expedite your order. Delivery schedule days is based upon artwork approval before 9:00 AM Eastern time on U.S. standard business days.

CLAIMS, if any, must be made within 48 hours of receipt of order otherwise it is considered acceptable. Please EMAIL your concerns and observations. We may require samples to be mailed to our Florida office (address below) for review, discussion and determination. We wish to assure your satisfaction.

FLORIDA & CALIFORNIA Printed items Delivery, Add Local Sales Tax.

In consideration of Hicorp Industries, Inc. , extending credit, the buyer hereby agrees jointly and severally to pay for all goods, wares and merchandise supplied to any of us and/or the above named business. In the event it becomes necessary to place the account with an attorney or agency for collection, the buyer agrees to pay all costs of collection, including reasonable attorney's fees and hereby waive buyer's privilege of being sued in the county of buyer residence and agree that suit may be brought in Lee County, Florida, United States of America. Buyer agrees to the conditions and terms upon payment and purchasing of any product and/or service.

INDEPENDENT SPECIALIST:
Each 'Specialist' is an referred independent business person/agent/entity. Payables for the products/services offrered may or may not be directly to Hicorp Industries, Inc. , Inc. Your specific needs, obligations and requirements may vary. Please excercise due diligence when requiring the products/services.

Privacy Policy
Hicorp Industries, Inc. is committed to protecting the privacy of our customers. We believe it is important that everyone who accesses a Hicorp Industries, Inc. website understands what kind of information is or may be collected through the website, how that information is or may be collected and used, and the measures that Hicorp Industries, Inc. takes to protect the integrity of any personally identifiable information that you may provide to us.

This Privacy Statement applies to data collected by Hicorp Industries, Inc. through its websites (and the services available via these websites) that link through to this Privacy Statement. It does not apply to Hicorp Industries, Inc. websites, services and/or products that do not display or link to this statement, or that have their own privacy statements.

What Kind of Data and Information Does Hicorp Industries, Inc. Collect?
Certain information that identifies the type of web browser and language, access times, the domain name and specific pages visited will be automatically captured whenever a visitor accesses a Hicorp Industries, Inc. website. Hicorp Industries, Inc. does not collect any other data or personally identifiable information unless the user

provides it to us. Hicorp Industries, Inc. 's websites are primarily for business-to-business purposes and transactions. A may be required to register in order to utilize the full functionality of the website. Registration requires that you provide Hicorp Industries, Inc. with certain information that is potentially of a personal nature. For example, Hicorp Industries, Inc. will ask you for your e-mail address, name, company name, address and telephone number. You will also be asked to create a password that, along with your e-mail address, will enable you logon and use the Hicorp Industries, Inc. website in the future.

If you place an order, make a purchase, or sign up for a paid membership or subscription service, Hicorp Industries, Inc. will also ask for additional information, such as a credit card number and billing address, and/or bank account information. This information is used to create a customer billing account. Hicorp Industries, Inc. may also assign you a unique identification number that is matched against the information you provide to Hicorp Industries, Inc. . Your personally identifiable information will also be matched against any material you upload to Hicorp Industries, Inc. for print fulfillment.

Once you have registered with Hicorp Industries, Inc. , each time you visit our website we may collect information about your visit. This may include the pages you view, the links you click on, and other actions you take as you view and/or use Hicorp Industries, Inc. 's sites and services. Should you place an order, request a quote, or utilize one of our interactive graphic design tools, all details of any such transaction will be captured.

If you place an order and upload a data file to Hicorp Industries, Inc. for print fulfillment, there may be personally identifiable information contained in this data file (e.g. a name, address, telephone number and e-mail address on a business card file). This information may be yours or that of someone else. If it belongs to someone else, we will assume that this person has authorized you to forward this data to Hicorp Industries, Inc. . If you are not authorized to send such data to Hicorp Industries, Inc. , you should not upload the file.

What Use Does Hicorp Industries, Inc. Make Of The Information It Collects?
Hicorp Industries, Inc. uses the information it collects through its websites to operate and improve these websites, deliver the services or carry out the transactions you have requested, administer you account and generally operate our business.

We may use the information we collect in conjunction with analytic tools to help us determine the level of services and products we offer, improve the ease of use of our sites or services (such as by remembering information you have already entered), enhance our customer service, and to display content that can be tailored to specific customer interests, preferences and/or market segments.

Hicorp Industries, Inc. does not support third-party advertising on its websites, however, Hicorp Industries, Inc. may promote Hicorp Industries, Inc. products, services, special promotions, new features, etc., on the websites and we may use some of the information we collect in order to personalize the promotions that may appear when you access our sites. The ads that you may receive may be selected based on your chosen product categories previously ordered, pages you have viewed and links you have clicked when using Hicorp Industries, Inc. websites.

The personal information collected on Hicorp Industries, Inc. 's websites may also be used to directly communicate with you. Your e-mail, mailing and/or billing address may be used for welcome letters, order confirmation, upload confirmation, job status updates, billing information and reminders, and technical service issues. Hicorp Industries, Inc. may also occasionally send you product or customer service surveys, or promotional correspondence to inform you of other products or services available from Hicorp Industries, Inc.

Information contained in data files uploaded to Hicorp Industries, Inc. for print fulfillment is received and stored by Hicorp Industries, Inc. , but we do not use this information for any purpose other than fulfilling the requested print job.

Does Not Share Your Personal Information.
Except for the limited Hicorp Industries, Inc. -related purposes described in this Statement, your personally identifiable information is not disclosed outside of Hicorp Industries, Inc. . We do not sell, rent or lease your name, billing or mailing address, e-mail address, phone number or other personally identifiable information to others.

Some personally identifiable information that you provide to Hicorp Industries, Inc. must necessarily be disclosed outside of Hicorp Industries, Inc. in order for us to provide our services to you. For example, to ship an order we must disclose the shipping information required by the carrier. Hicorp Industries, Inc. may also retain third parties to provided limited services on our behalf, such as hosting websites, programming development, transaction processing, or performing statistical analysis of our service offerings. Under certain circumstances, these third party companies may need or be given access to personally identifiable information in order to deliver their services to Hicorp Industries, Inc. . They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or any legal process served on Hicorp Industries, Inc. ; (b) respond to authorized requests of governmental or law enforcement agencies; (c) protect and defend the rights or property of Hicorp Industries, Inc. (including the enforcement of our agreements); and/or (d) act in urgent circumstances to protect the personal safety of users of Hicorp Industries, Inc. services or members of the public.

Circumstances may arise when, for business purposes, Hicorp Industries, Inc. may decide to sell, merge, acquire or otherwise reorganize its business. Any such transaction may involve the disclosure and/or receipt of personally identifiable information to or from a prospective buyer, seller, merger partner, etc. For these types of transactions, Hicorp Industries, Inc. will seek appropriate protection for any personally identifiable information subject to disclosure.

Security of Your Personal Information.
Hicorp Industries, Inc. uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. Sensitive information, such as a credit card number is not retained in any manner. Once an order is placed and payment approved, your credit card information is deleted.

When you register with Hicorp Industries, Inc. the password you choose is only as effective as you make it. It is your responsibility to choose an appropriate password and to keep it confidential. You should not share this information with anyone, and you should always log out of a Hicorp Industries, Inc. website or service before leaving your computer to protect against others being able to access your information. If you believe your password has been compromised in any way you should immediately change it by logging on and following the instructions or by calling Hicorp Industries, Inc. 's Customer Service for assistance.

Accessing Your Personal Information.
You may have the ability to view online the personal information that you provide to Hicorp Industries, Inc. . To prevent your personal information from being viewed by others, you will be required to sign in with your e-mail address and password to gain access to your account information.

If your account information is incorrect or needs to be changed or updated, you may do so online or by calling Hicorp Industries, Inc. 's Customer Service for assistance.

If you have any trouble accessing your account you may call Hicorp Industries, Inc. 's Customer Service for assistance. You may be asked to provide proof of your identity before our Customer Service representatives will provide any information related to your account. Toll-Free 1-888-533-2086

Children's Privacy.
Hicorp Industries, Inc. 's websites are primarily for business-to-business purposes and transactions and we do not intend to or knowingly collect information on, or target our services or websites to children/persons under the age of 18 for conducting business in the United States and Canada. We encourage parents and guardians to be active in monitoring their children's online activities.

Use of Cookies.
Hicorp Industries, Inc. 's websites may use "cookies" to enable you to sign in to our services, help personalize your online experience and to record your online transactions. A cookie is a small text file that will be created at Hicorp Industries, Inc. 's request by the browser you are using and then stored on your computer's hard drive. By using cookies, Hicorp Industries, Inc. is able to store your preferences and other information on your computer. This saves you time by eliminating the need to enter the same information each time you visit our website or browse pages within a website, and allows Hicorp Industries, Inc. to personalize the website content on your later visits to these sites.

Automatic acceptance of cookies is typical for most browsers. You usually have the ability to selectively accept or decline cookies by modifying your browser settings. If you choose to decline cookies from Hicorp Industries, Inc. , however, you may not be able to sign in or use the other interactive features of our sites and services that are dependent upon cookies. For example, you will not be able to place orders online, as our shopping cart functionality requires the use of cookies.

AUTHORIZED USE
The authorizing party/advertiser/browser/shopper, et al, within the Hicorp Industries, Inc. web site warrants that he/she is duly authorized to engage in the business or profession described, and further warrants that he/she is the owner of and/or entitled to use or is duly authorized by the owner and entitled to use, the copy text, cuts, and illustrations, photographs, likeness, make purchases and/or any trademarks or trade names which may be specified and agrees to notify publisher immediately in writing of any changes in such ownership of authorization. Authorizing party states that they reserve the right to reproduce any and all material, copyrights, logos, etc. and agrees to hold harmless Hicorp Industries, Inc. and its affiliates from any and all liabilities. No other expressions are made either verbally or otherwise.

Changes to This Privacy Statement.
From time to time, Hicorp Industries, Inc. may update and revise this Privacy Statement to reflect changes in our policies, services and/or in response to our customers' feedback. When we do make changes to this Privacy Statement, we will revise the "last updated" date at the top of this Statement. Because we reserve the right to modify this Privacy Statement at any time, please make sure that you review it frequently.

All information subject to updates without notice.

Thank you.